Grit & Grace Return Policy

HAVING SECOND THOUGHTS? IT HAPPENS!

Clothing purchased at full price, in original condition, unworn, with all original tags attached, can be returned up to 15 days from date of purchase for a store credit or exchange only. No Refunds.

We must inspect and approve each return after we receive the item.

Please have your order number or receipt.

We appreciate your understanding that there are no returns available after 15 days.
Thank you so much for shopping with us and supporting our small family run business!

RETURN & EXCHANGE LOCATIONS

To make things as easy as possible, please keep in mind that our stores currently operate on two separate systems.

Items purchased at our Sauble Beach or Guelph locations, as well as purchases made online, can be exchanged or returned for store credit at either our Sauble Beach, Guelph location, or online.

Items purchased at our Ossington location can only be exchanged or returned for store credit at Ossington.

We understand that this may not always be the most convenient, and we truly appreciate your patience and understanding as we navigate these separate systems as a small business.

If this creates an issue for you or you’re having trouble with an exchange or store credit, please reach out to us at hello@gritandgraceclothing.com and explain your situation. We’re always happy to see how we can help!

Sale Items
Any markdowns/discounted/clearance/sale items (including all items purchased in any BOGO or flash sales) are always final sale. No exchanges, store credits or refunds.

Beauty products, undergarments (such as bralettes and bodysuits), accessories (including hats, scarves, gloves), and jewelry are always FINAL SALE. 

FOOTWEAR

Can be returned up to 7 days only for store credit. Must have all original packaging: box, tissue paper, shoe molds (if applicable) and tags/stickers on. All footwear must be clearly unworn.

ONLINE ORDERS:

Online purchases that meet the requirements of our policy can be exchanged or returned for store credit at our Sauble Beach, Guelph locations, or processed online.

Online purchases cannot be processed at our Ossington location.

If you would like us to help process your exchange or store credit online, please email hello@gritandgraceclothing.com with your order number and a few details about your request, and our team will be happy to help.

Please note that original shipping charges and any return shipping costs are non-refundable.

How to start the return process:

Contact us! We are here to help 

Leave us your name, phone number (or email), and quick details about your return request. We will do our best to get back to you within 2 business days.

Let’s chat and find a solution. Thank you so much for shopping with us and supporting our small business!