Shipping policy
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Returns and exchanges
Having second thoughts? It happens.
We want you to feel good about every piece in your closet, and be inspired to wear it again and again! Let us help!
You are welcome to return your purchase for a full refund or exchange within 30 days.
Note:
Please have your order # or receipt handy! Returns must be unworn and in original condition with hangtags attached. Undergarments and sale items are final purchase. We must approve each return after we receive the garment. Shipping costs are non-refundable.
Online Orders:
If you can’t drop off your return in person at either location, then return shipping costs are non-refundable.
How to start the return process:
Contact us :In-store: 24 Wilson St. Guelph / Sauble BeachEmail : gritandgracestaff@gmail.comPhone : (519) 265-5600
Leave us your name, phone number (or email), and quick details about your return request. We will do our best to get back to you within 2 business days. Let’s chat and find a solution! Thank you so much for shopping with us and supporting our small business!!
